Privacy Policy

Last updated: December 5, 2025

1. Introduction

PepaMode Solutions ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pepamode.com or use our services.

Data Controller: PepaMode Solutions
Registered Address: Konstitucijos pr. 7, LT-09308 Vilnius, Lithuania
Contact Email: [email protected]
Jurisdiction: Republic of Lithuania, European Union

2. Information We Collect

2.1 Personal Data

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company name and business information
• Country of residence
• Communication preferences
• Technical data (IP address, browser type, operating system)

2.2 Automatically Collected Data

• Cookies and similar tracking technologies
• Usage data (pages visited, time spent on site)
• Device information

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Consent: You have given clear consent for processing your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for compliance with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

4. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services
• Process service requests and orders
• Communicate with you about our services
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or asset sale

All third-party service providers are contractually bound to protect your data in accordance with GDPR requirements.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy:

• Active customers: During the term of service plus 3 years
• Marketing data: Until you withdraw consent or 2 years of inactivity
• Legal obligations: As required by Lithuanian and EU law (typically 7-10 years for financial records)

7. Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

9. International Data Transfers

Your data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions).

10. Cookies Policy

We use cookies to improve your experience. You can control cookies through your browser settings. For detailed information, see our Cookie Policy.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: [email protected]
Address: Konstitucijos pr. 7, LT-09308 Vilnius, Lithuania
Phone: +370 5 123 4567

14. Supervisory Authority

You have the right to lodge a complaint with the Lithuanian Data Protection Authority:

State Data Protection Inspectorate
A. Juozapavičiaus g. 6, LT-09310 Vilnius, Lithuania
Website: https://vdai.lrv.lt

Disclaimer: Example business contact information for demonstration purposes only.